Public sector and institutions

Supporting the public sector, subject to the imperatives of performance, efficiency and transparency, in the modernising of its activities.

Changes in the public sector in recent years have been characterised by a dual drive to rationalise activities (shaped by the French government public policy reviews conducted between 2007 and 2012, which promoted greater operational efficiency) and to achieve a high quality of service provision, based on a better awareness and anticipation of the needs of users and/or stakeholders in the national economy.

If some of these tendencies can legitimately been seen as constraints by public sector operators, requiring robust support for change management through the use of groundbreaking methodologies, they are also remarkable new levers for creating value, making it possible to:

  • Improve the response of public authorities to the major social and economic challenges, based on a forward-looking vision and an overhauled strategy which looks ahead to how operators will function in the longer term, particularly in relation to major projects, foreseeable disruptions (relating, for example, to the development of new habits of use) and making decisions about heavy investments which have to prove their worth and viability over a span of 20 to 30 years.
  • Take better advantage of technological innovations and thereby accelerate the modernisation of the sector in order to meet the ever more exacting demands of users.
  • Enhance organisational performance and efficiency in an ongoing drive to ensure that public finances are better managed, adopting in particular a more systematic approach to evaluating current or forthcoming public policy.

Within this framework of renewed activity, our teams have been supporting public institutions for many years by providing them with the tools and methods to better understand the principles and circumstances underpinning their development.